Loyal Customers Help Crump Firm Defy Rough Times

Nov 07, 2011
Categories: General

The Commercial Appeal

The Crump Firm, featured in the Commercial Appeal today, attributes their success in this rough economy to diversification and loyal customers. “When I started out I saw firms doing nothing but apartments and housing. They went out of business. I saw firms doing just hotel work. They go out of business or have it really curtailed,” said Metcalf Crump, FAIA, president and co-owner of The Crump Firm. This observation was exactly why, when he opened his practice he wanted to work on a diverse range of projects.

David Hoback, vice president and co-owner of The Crump Firm, contributes much of the firm’s success to their ability to adapt to the changing economic climate. “Part of what we do now is retrofit buildings, we take old buildings and make them look new, we freshen them up.